Returns & Exchanges
At LeatherCult, we strive for perfection in every handcrafted garment, but if your order isn't quite right, we offer a straightforward return and exchange process within 30 days of delivery. Please note that custom-made items are handled with specific care to ensure your bespoke fit meets our quality standards.
Initiate Your Request
Log in to your account and navigate to the 'Order History' section to select the item you wish to return or exchange and submit a formal request.
Approval & Documentation
Our support team will review your request within 24-48 hours and provide a Return Merchandise Authorization (RMA) number along with the specific return shipping address.
Secure Packaging
Pack the item securely in its original packaging, ensuring all tags are attached and the garment is in unworn, original condition to qualify for a full refund.
Ship and Track
Send the package via a trackable courier service and upload your tracking number to our portal so we can monitor the transit and expedite your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing